VinaCigarette

We want to express our sincere gratitude for visiting our website. Experience high-quality cigarettes at incredibly competitive prices in VinaCigarettes. We offer cigarettes produced by internationally well-known tobacco companies for the local market in Vietnam and imported brand-name cigarettes into Vietnam. Our company is fully licensed by the Hanoi City Government in Vietnam, and have been shipping cigarettes worldwide since 2017. (See more) We assure you that we will meet your expectations with top-notch quality and fast delivery. Thank you very much.

In the "My Cigarettes" section, you can choose the cigarettes you desire and the quantities of them. And then, you have to select Packing Option. 1. Basic Packing If you select the basic option, the three cartons of cigarettes you order will be shipped in a waterproof and shock-resistant package. 2. Stealth Packing If you opt for the stealth packaging option, your cigarettes will be packaged and shipped alongside Vietnamese products such as coffee or tea. This approach can help facilitate customs clearance in your country. However, please note that an extra fee of $15 for every three cartons is applied due to the added expenses of additional products, packing labor, and increased cargo weight. Despite this additional cost increase, we recommend stealth packing. This is because your country's airport customs may block the import of cigarettes. Stealth packing will definitely increase the customs clearance rate of your cigarettes. (over 94% success rate by our statistics) After that, you will be presented with the total amount including all the cost. Next, you add them to your shopping cart and have to enter the recipient information such as Name, address, phone number, Email address, etc.

We send your cigarettes packed in parcels weighing around 2 kg each via Air Parcel from Hanoi, Vietnam If you order 3 sets of 3 cartons of cigarettes, they will be shipped in 3 separate packages. This smaller cargo size reduces your country's customs clearance time and enhances the clearance rate. It takes approximately 2 weeks (or 12 working days) for them to reach your home. However, delivery times may vary slightly depending on the customs clearance process in your country. If you place an order on weekends or during national holidays in Vietnam, your order will be dispatched on the following working day. Once we ship the packages, we will promptly send you an email containing the Tracking Number issued by Vietnam Post. With this code, you can track the package's location and monitor the progress. Please note that we have a "Tracking" Menu on our website, which links to the parcel tracking service provided by 17Track.net.

As you know, cigarettes are a product that is subject to various regulations in each country. That is why credit card companies do not provide payment services for cigarette purchases. So we ask you to transfer the payment to the bank account in Vietnam. When you submit your order, you will be notified of the bank name, swift code, account number, and name of Recipient to which you will transfer the payment. After you send the money, please send us an email with your name and the amount you sent. (Vinacigarette@gmail.com) It will take 1-2 days for our bank to confirm the deposit. Once the deposit is confirmed, we will start preparing the shipment to you immediately. After we ship the goods you ordered, we will send you the tracking number to your email address as soon as possible.

In most countries, parcels containing approximately 2 kg of cargo can typically pass through customs without significant restrictions, with a success rate of over 90%. However, in rare instances, your package might be subject to taxes, returned to Vietnam, or even destroyed. This variance is due to the diverse customs and tariff policies that each country maintains concerning tobacco products. 1. In the event of a return: If your country's customs office decides to return the cigarettes to Vietnam, we will reimburse you for the cost of the cigarettes themselves. Please note that the refund does not cover the shipping costs. Should you wish to have the parcel re-shipped, you will need to cover the additional shipping fee, and we will arrange for the re-delivery. 2. When facing customs tariffs: Your country's customs office might notify you of duty payments that need to be settled. In such a scenario, it is advisable to pay the required customs duty in order to receive the cigarettes without complications. 3. In cases of disposal: If your country's customs authorities opt to destroy the cigarettes, regrettably, we will not be able to offer any compensation. When you place an order for tobacco products with us, we assume that you are well-informed about the tobacco laws and any tax obligations, if applicable, imposed by your country or state.

You can contact us by email Vinacigarette@gmail.com Here is Hanoi Vietnam, so the time to work is as follows. Mon. to Sat. 09:00~ 20:00 (UTC + 07:00) We will respond to your request or inquiry as soon as possible. Thanks again.